FAQ
Before you write
Short answers. Policies in full sit under terms, privacy, shipping, and returns.
Buying
Are the frames authentic Oakley?
Yes. We list original Oakley pieces and describe wear honestly. If something cannot be confirmed, it is not listed as collector-grade.
Do you sell replicas?
No. Optic-Vault does not sell replica or unbranded copies.
Is the pair in the photos the pair I receive?
Yes. These are one-off listings, not infinite warehouse stock.
Authenticity & condition
What do the condition labels mean?
New with tags, new without tags, good condition, or poor condition. Details and inclusions are written on each product page.
Can I ask for extra photos?
Yes. Use the contact form and name the model. We reply when we can photograph the pair again.
Delivery & payment
Where do you ship?
Every EU country, from Slovakia, with Packeta, Slovenská pošta, and DPD. You type your address at checkout. Home delivery goes there; pickup services let the carrier assign the nearest point.
How do I pay?
Card payment is collected by Stripe Checkout after you confirm delivery.
Can I return a pair?
Consumers in the EU can withdraw within 14 days of delivery without giving a reason. A separate 24-month statutory guarantee covers a lack of conformity. Wear already shown in the listing is not a defect.